User Agreement

1. Eligibility & Registration

To use the Platform's services, you represent and warrant that you:

• •Age & Capacity: Are at least 18 years of age and have full legal capacity to enter into binding contracts. The Platform is not directed at individuals under 18 and does not knowingly collect data from minors.
• •Accurate Information: Will provide accurate, current, and truthful profile information and commit to keeping it up to date.
• •Account Security: Will maintain a secure password and are solely responsible for all activities carried out through your account.

2. User Obligations & Conduct

You agree to conduct yourself according to the principles of good faith, professional ethics, and mutual respect. The following are expressly prohibited:

• •False Identity: Creating false identities, fictitious profiles, or omitting information that could mislead other users or the Platform.
• •Automated Data Extraction: Using software, scripts, bots, scrapers, or any automated means to extract data or copy profiles and content from the Platform.
• •Harmful Content: Publishing, transmitting, or sharing any illegal, defamatory, offensive, abusive, discriminatory, or intellectual-property-infringing content.
• •Harassment & Spam: Harassing, threatening, defrauding, or otherwise harming other members, or sending unsolicited bulk communications.
• •Circumvention: Attempting to bypass, disable, or interfere with any security feature, access control, or technical measure protecting the Platform.
• •Age Discrimination: Using the Platform in any manner that discriminates against candidates or employers on the basis of age or any other protected characteristic.

3. Intellectual Property & Content Licensing

4. AI-Powered Features & Disclaimer

Certain features of the Platform, including the Interview Coach, are powered by artificial intelligence. By using these features, you acknowledge that:

• •AI-generated content including interview questions, response scoring, feedback, and coaching tips is produced by automated systems and does not reflect the judgment of a licensed career counselor, psychologist, recruiter, or employment professional.
• •AI feedback is provided for practice and informational purposes only. It does not constitute professional career advice, psychological assessment, employment counseling, or any guarantee of interview success or employment outcomes.
• •Connexage discloses that AI is used in the generation of coaching feedback and session scoring. AI models may produce outputs that are imperfect, incomplete, or inconsistent.
• •You should exercise independent judgment when interpreting AI-generated feedback and are encouraged to supplement Platform coaching with qualified human professionals where appropriate.
• •As described in our Privacy Policy, you may request an explanation of, or human review of, automated scoring generated by the Interview Coach.

5. Subscription, Payment & Cancellation

Connexage offers both free and paid subscription tiers. The following terms apply to paid subscriptions:

• •Billing: Paid plans are billed on a monthly or annual basis as selected at purchase. Billing occurs automatically at the start of each billing period.
• •Cancellation: You may cancel your subscription at any time through your account settings, using a process no more difficult than the process used to subscribe. Cancellation takes effect at the end of the current billing period and access to premium features continues until then.
• •Refunds — General: Connexage does not offer refunds for partial billing periods. If you believe you were charged in error, contact support@connexage.com within 30 days of the charge.
• •Refunds — Brazil (Right of Withdrawal): Consistent with Article 49 of the Brazilian Consumer Protection Code (CDC), users contracting from Brazil have an unconditional right to withdraw from any paid subscription within 7 (seven) calendar days of the initial subscription purchase, for any reason, with a full refund and no penalty. This right applies only to the initial purchase and does not extend to subsequent renewals absent a separate distance purchase.
• •Price Changes: We may change subscription pricing with at least 30 days advance notice. Continued use after the effective date constitutes acceptance of new pricing.
• •Free Trial: Where offered, a free trial converts automatically to a paid subscription unless cancelled before the trial end date. We will provide advance notice before conversion.
• •Renewal Reminders: For annual subscriptions, we will send a reminder notice between 15 and 45 days before the renewal date, as required under applicable state automatic-renewal laws.
• •Currency: Prices are displayed in USD for US users and BRL for Brazilian users. Applicable taxes may be added at checkout.

6. Disclaimer of Warranties

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR RELIABLE.

Nothing in this Section limits any warranty that cannot be excluded under applicable law, including the non-waivable protections of the Brazilian Consumer Protection Code (CDC) for Brazilian users.

7. Limitation of Liability & Availability

We do not guarantee that transmissions will be uninterrupted, fully secure, or free from occasional errors.

To the maximum extent permitted by applicable law, Connexage shall not be liable for indirect, incidental, or consequential damages, loss of profits, data loss, or loss of business opportunities arising from:

• •(a) your use of or inability to use the services;
• •(b) the conduct or content of third parties within the Platform;
• •(c) unauthorized access to or alteration of your data; or
• •(d) reliance on AI-generated coaching feedback or scoring.

To the maximum extent permitted by applicable law, Connexage's total aggregate liability arising out of or relating to this Agreement or the Platform shall not exceed the greater of (i) one hundred U.S. dollars (US$100), or (ii) the total amount you paid to Connexage in the twelve (12) months preceding the event giving rise to the claim. Nothing in this Agreement limits liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, or any liability that cannot be excluded under applicable law, including Brazilian consumer protection law (Código de Defesa do Consumidor).

8. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Connexage, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your content; (c) your violation of this Agreement; or (d) your violation of any applicable law or the rights of a third party. This Section does not apply to the extent a claim arises from Connexage's own violation of applicable law, including non-waivable consumer protections under the CDC for Brazilian users.

9. Modifications, Suspension & Termination

10. Dispute Resolution & Governing Law

11. Matching & Platform Services

Connexage is a talent-matching platform specializing in connecting professionals aged 40 and above with companies seeking experienced talent. The Platform facilitates introductions and communication but does not guarantee employment, placement, or any specific outcome from the use of its services.

Connexage does not act as an employer, staffing agency, or recruiter on behalf of any party. Any employment or contractual relationship established between a candidate and a company through the Platform is solely between those parties.

12. Additional Terms for Employer Users

If you register or post job listings as an employer, recruiter, or company representative, you additionally represent and warrant that:

• •You have the authority to post the listing on behalf of the organization named.
• •All job listings and hiring practices conducted through the Platform comply with applicable anti-discrimination law, including the U.S. Age Discrimination in Employment Act (ADEA), Title VII of the Civil Rights Act, and Brazilian labor and anti-discrimination law (including the CLT and Law No. 9,029/1995).
• •You will not use the Platform, or any data obtained through it, to screen out or disadvantage candidates on the basis of age or any other protected characteristic.
• •You are solely responsible for compliance with any background-check, reference-check, or employment-verification laws applicable to your hiring process, including the Fair Credit Reporting Act (FCRA) where applicable.

13. Non-Discrimination Policy

Connexage is committed to maintaining an inclusive, age-positive environment created to combat ageism in the labor market. Any use of the Platform to discriminate against candidates or companies on the basis of age, race, gender, religion, national origin, disability, sexual orientation, or any other protected characteristic is strictly prohibited and may result in immediate account suspension and reporting to relevant authorities.

14. External Job Listings

The Platform may display job listings sourced from third-party providers. With respect to such external listings, Connexage:

• •Does not verify, endorse, or take responsibility for the accuracy, completeness, or legitimacy of any externally sourced listing.
• •Does not represent the employers behind external listings or guarantee that such positions remain open.
• •Encourages users to research employers independently before applying.
• •Is not responsible for any communications, agreements, or outcomes between users and external employers.

15. Miscellaneous

• •Force Majeure: Connexage is not liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, internet or utility failures, or third-party service outages.
• •Assignment: You may not assign or transfer this Agreement without our prior written consent. Connexage may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of substantially all its assets, and will provide notice of any such assignment.
• •Entire Agreement: This Agreement, together with the Privacy Policy and any other terms referenced herein, constitutes the entire agreement between you and Connexage regarding the Platform, and supersedes any prior agreements on this subject.
• •Severability: If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
• •No Waiver: Our failure to enforce any right or provision of this Agreement will not be considered a waiver of that right or provision.
• •Notices: We may provide notices to you via the email address associated with your account or through a notice posted on the Platform. Notices to Connexage should be sent to legal@connexage.com.